Engaging the deskless workforce is no longer just a priority – it’s the key to driving innovation, retention, and productivity. At Staffbeat, we’ve collaborated with industry experts, analysed workforce insights, and drawn on our experiences in the manufacturing sector to highlight the top 5 trends that are likely to shape employee engagement in 2025.
Here’s what we foresee:
1️. Digital inclusion
The digital divide is narrowing as manufacturers focus on bringing deskless workers fully into their digital ecosystems. Intuitive, mobile-first platforms with AI assistance are expected to play a bigger role in optimising user experiences and ensuring technology is accessible and relevant.
2️. Upskilling for a smarter workforce
Upskilling efforts are anticipated to increase, with microlearning becoming a popular approach to keep employees up to speed with new processes, technologies, and equipment. These strategies aim to help workers adapt, stay safe, and meet evolving standards.
3️. Personalised communication
The days of one-size-fits-all communication are fading. Manufacturers are moving toward tailored communication strategies that resonate with individual workers, helping to enhance engagement and inclusivity.
4️. Two-way feedback in real time
More companies are expected to adopt agile feedback systems, moving away from annual reviews. Real-time feedback enables continuous dialogue between employees and managers, strengthening connections and driving ongoing progress.
- Holistic well-being
There’s growing recognition of the need for holistic well-being in the workplace—not just for office workers but for those on the frontlines too. Beyond physical safety, mental and emotional health are becoming priorities, creating environments where all workers feel valued and motivated.
These trends signal a shift toward a more inclusive and connected workforce. By addressing them, manufacturers can align their engagement strategies with employee needs, resulting in higher productivity, lower employee churn, and reduced absenteeism.